Hello! Stephanie & Jordan have pre-reserved rooms with a special set rate for the travel window of May 17-May 23, 2022.
Guests may arrive and depart whenever they’d like, but please note the resort requires a 3 night minimum stay. The special group rates are valid 3 days before and 3 days after this window.Deadlines
As we all know, we are in unprecedented times and we understand that guests may have concerns about travel.
Resorts are currently allowed to be open to 50% occupancy to allow for social distancing. Resorts are regularly selling out since they are held to this lower than normal occupancy. This is why we recommend booking early to get your first choice or room types and/or dates.
I have personally made 8 trips to Mexico since June 2020, all in the post-COVID era. I am also living in Playa del Carmen, Mexico for the month of February 2021. If you’d like to see more of my travels, please visit my Instagram and click on my Stories highlights! If you’re not on IG and curious, I can send you a Google photo album.
We are monitoring the situation closely and communicating with Stephanie & Jordan. If travel policies change for fall travel, we are ready to be nimble and work with the group to update timelines and deadlines if necessary. Thank you!Is COVID testing required for travel? Expand
Currently, Mexico does not require any type of negative COVID test to enter the country.
Effective January 26, 2021, the USA *does* require a negative COVID test to re-enter the US after international travel.
Nearly every resort (including Hyatt) is providing complimentary testing on-site at the resort for guests.Do I need a passport? Expand
If you already have a passport, please check the expiration date. The U.S. State Department recommends that international travelers have 6 months of validity on their passport after their return trip date.
Passport processing was significantly delayed after offices were closed for several months in 2020. While they have made lots of progress catching up, it is still a little slow. We recommend checking your passport now to see if you need to renew – please don’t wait until the last minute!Is Travel Insurance available? Expand
Because group reservations at all inclusive resorts are pre-paid and non-refundable, travel insurance is encouraged to protect your investment. Life is unpredictable; plans can change.
The cost of insurance is based on your age, your state of residency and the total cost of your trip. Due to this, travel insurance prices will be quoted for each individual guest.
The rates listed are PER PERSON and include:
Optional Travel insurance is available to protect your investment. See insurance FAQ below for more details.
Hyatt Ziva Cancun includes:
Absolutely! If you would like to stay for dates before or after this date window, that is no problemo!
Please include your requested dates in your reservation form and I will confirm availability!What happens if I don’t book with Alpaca Your Bags? Expand
The couple has paid a deposit to pre-reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.
There are several reasons why you should honor the group’s wishes and book the hotel portion with the group:
Guests who do not book within the group contract unfortunately:
How do I get a quote for my room? Expand
All quotes start with the reservation form. Fill out that form and I will get back to you with a quote.
In your reservation form, make sure to include the ROOM TYPE you want to book. See below for info!I am sharing a room with another invited guest. How does that work? Expand
Yes! Please coordinate with your roommate and designate ONE person to fill out the reservation form.
Reservation forms should be one per ROOM, not one per person. When I get your form, I will email both of you and explain next steps.
If you and your roommate live at different addresses, please make sure to include the second passenger’s contact info. This can go in the notes field.Is there a payment plan? Expand Yes! Initial deposits are due on November 3, 2021 There are no set requirements for payments, as long as final payments are made by the deadline.
While the group requests that you book your room with the group, you are welcome to book your own airfare.
If you book your own air, please forward your air confirmation email to me no later than March 10, 2022. This is how we schedule your transportation pick up at your destination.
If you would like assistance with air, we are happy to help! There is a $25 ticketing fee included in all of our air quotes.
Guests who do not submit their air information by the deadline will forfeit their included transfers.Can I book my airfare with miles or points? Expand
You are welcome to book your own airfare however you’d like (cash, points or miles).
Due to contract deadlines, we recommend booking your hotel room as early as possible and adding air when you’re ready.
If you book your own air, please send me the confirmation by March 22, 2022 so I can schedule your ground transportation.
Guests who do not send their air by the deadline will forfeit their included transfers.
Guest are welcome to book their own airfare at their leisure, or I can help (email@example.com) . All air quotes from Alpaca Your Bags Travel include a $25 ticketing fee.
I have more questions – HELP! Expand
No problem, feel free to contact us: Ashley Morris, firstname.lastname@example.org 816-287-0383
Note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is often the fastest and best way to reach me.
Kindly note my business hours of 9a-5p central time, M-Thursday and 8am-12pm central time on Fridays. I am available outside business hours by appointment.Start My Reservation Start My Reservation
463 sq. ft. room with views of the Caribbean from a private balcony, plus Club Level amenities. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, bluetooth speaker, charging station, complimentary wi-fi.
Club Level Amenities:
712 sq. ft. room with one king bed and sofa bed, semi-private pool right off the balcony and views of the ocean. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, bluetooth speaker, charging station, complimentary wi-fi. No Club Amenities.Rates are PER PERSON and include land plus round-trip transportation from CUN airport
High in the sky, these large 695 sq. ft suites are for adults only with private balcony and hot tub. Lavish rainfall shower with views of the ocean. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, bluetooth speaker, charging station, complimentary wi-fi.Turquoize Tower Amenities Include
Hi! I’m Ashley Morris; I’m the owner of Alpaca Your Bags Travel. Our name might be funny, but our service isn’t. As we enter our 6th year in business, I’m honored to help wedding couples, families and groups across the U.S. to make their travel dreams a reality. If you’re a Destination Wedding guest, you’re probably thinking, “Who is this person and how did my friend find her?”
As an award-winning boutique travel agency, Alpaca Your Bags Travel is the fun, off-beat, tech-savvy alternative travel agency modern couples trust with their destination weddings and celebrations. We’ve got your back, so you can breathe easy and enjoy your day in paradise.
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