Stephanie Russo & Matthew Kromer

may 17, 2024

Majestic Elegance Costa Mujeres

Riviera Maya, Mexico

You're Invited!

Please join Stephanie & Matthew as they
celebrate their wedding in Mexico!

Ceremony: may 17, 2024
majestic elegance costa mujeres
Rooms are blocked with special rates:
may 15-20 2024

RSVP/Deposit Required by: oct 25, 2023

Please see Booking Information
in the FAQ below!

To Get A Quote Or Book Your Room:

1

Read the important info below.

After you have read the FAQ, complete the reservation form at the bottom of this page. 

All guests will need to complete the reservation form to get a quote.
​​Roommates should designate ONE person to fill out the form
(one form per room, not per person).

Room Block

Frequently Asked Questions

2

Booking information and deadlines

Booking information and deadlines

Hello! Stephanie & Matthew have pre-reserved rooms with a special set rate for the travel window of May 15-20, 2024. Guests may extend their stay, pending availability. This resort requires a 3 night minimum for all guests.

Deadlines
After you have discussed your travel dates with family & friends, you are ready to make a deposit! Room deposit of $150 per person is due on October 25, 2023 plus the cost of chosen insurance plan (optional). Final room payments due: February 7, 2024.  

Travel Agent
The couple is working with me, Ashley Morris at Alpaca Your Bags Travel, to make this trip fun and stress free. Please read the important information below and contact me to complete your booking and join us!

what's included?

what's included?

All Inclusive resorts are priced per person, based on how many individuals are booked in a room.

The rates listed are PER PERSON and include:

  • Hotel Accommodations
  • All Inclusive Meal Plan - Also includes all beverages including alcohol
  • Round trip shared transportation between the destination airport & your resort
  • Hotel, Tax & gratuities
  • All wedding events & activities

Optional Travel insurance is available to protect your investment. See insurance FAQ below for more details.

At Majestic Elegance Costa Mujeres, amenities include:

  • 24 hour All Inclusive
  • Welcome cocktail and refreshing towel upon arrival
  • Free WI-FI throughout the entire resort.
  • Free mini bar: beer, sodas, water, snack, re-stocked daily
  • 12 bars located in different areas of the hotel including 6 swim-up bars. 4 bars are exclusive for Elegance Club clients.
  • Sports bar located on the Mexican Street open from 6 pm to 4 am.
  • 7 restaurants, 6 of them a la carte for dinner. Unlimited visits allowed to all restaurants, reservations required only in the Gourmet Restaurant which is adults only (+18yrs), or the Japanese (7 Teppanyaki tables). Lobster included at the Beach Restaurant. Dress code applies.
  • Room service included (06:00am to 0:00am Family section) (24hr Elegance Club)
  • Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool. Opening hours 8am to 6pm.
  • Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center.
  • Golf located just 10min away from the resort's main entrance, Puerto Cancun Golf Club, 18 holes ($)
  • Theatre for shows and entertainment. Day and night entertainment available.
  • Boutiques, Photoshop, minimarket and pharmacy. Located on the Mexican Street. ($)
  • Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
  • Scuba diving lessons in the swimming pool.
  • Live Music at the plaza each evening (see schedule upon arrival)
  • Live piano music at the Lobby bar each evening and tea time service (see schedule upon arrival)
  • Bell boy service
  • Inclusions subject to change without notice

Do i need a passport?

Do i need a passport?

Yes, all international travelers are required to have a passport, including infants and children. To learn more about the application process, please visit the U.S. Department of State website.

A passport BOOK is required - Passport Cards are not valid for air travel. If you already have a passport, please check the expiration date.

The US State Department recommends that international travelers have 6 months of validity remaining on their passport after their return trip date.

PASSPORT PROCESSING TIME is extremely delayed right now, check this site for details and *do not* wait until the last  minute! https://travel.state.gov/content/travel/en/passports/how-apply/processing-times.html

is covid testing required for travel?

is covid testing required for travel?

Entering Mexico: Currently, Mexico does not require any type of testing or vaccination to enter the country.

Returning to the US: Effective June 13, 2022, the US no longer requires a negative covid test to return to the US. However, the CDC has stated that this policy will be re-addressed every 90 days or if a new covid variant requires it. If you'd like to read more about this requirement, please visit:

https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html

is travel insurance required?

is travel insurance required?

Because group reservations at all inclusive resorts are pre-paid and non-refundable, travel insurance is encouraged to protect your investment. Life is unpredictable; plans can change.

The cost of insurance is based on your age, your state of residency and the total cost of your trip. Due to this, travel insurance prices will be quoted for each individual guest.

Without insurance, there are no refunds should your plans change. Without insurance, you will also not have any medical coverage for mishaps or catastrophic events. Your US health insurance will likely not work outside of the United States; please read the FAQ below for more detail.

Insurance Plans & Cost Estimator Tool
TO ESTIMATE YOUR INSURANCE COSTS and review the various plan options CLICK HERE

is there a payment plan?

is there a payment plan?

Yes! Initial deposits are due on October 25, 2023

There are no set requirements for payments, as long as final payments are made by the deadline. Final payments are due on February 7, 2024

what about airfare?

what about airfare?

While the group requests that you book your room with the group, you are welcome to book your own airfare. ​Due to contract deadlines, we recommend booking your hotel room as early as possible and adding air when you're ready.

If you book your own air, please forward your air confirmation email to me no later than March 20, 2024. This is how we schedule your transportation pick up at your destination. Guests who do not submit their air information by the deadline will forfeit their included transfers.

The closest airport is Cancun International Airport (CUN). Transportation is only included from this airport. Majestic is approximately 35 minutes north of the airport. Included transportation is "shared" transportation, which is a shuttle that may make stops at other resorts. An upgrade to a private non-stop vehicle is available upon request, see booking form for details.

If you would like assistance with air, we are happy to help! There is a $75 ticketing fee included in all of our air quotes.

I am sharing a room with another invited guest. how does that work?

I am sharing a room with another invited guest. how does that work?

Yes! Please coordinate with your roommate and designate ONE person to fill out the reservation form.

Reservation forms should be one per ROOM, not one per person. When I get your form, I will email both of you and explain next steps.

If you and your roommate live at different addresses, please make sure to include the second passenger's contact info. This can go in the notes field.

can we come earlier or stay later?

can we come earlier or stay later?

Absolutely! ​If you would like to stay for dates before or after this date window, that is no problemo!

Please include your requested dates in your reservation form and I will confirm availability! Note: rates outside the room block dates may differ from our group rates quoted here.

what is a room block?

what is a room block?

This means that the group has paid a deposit to pre-reserve rooms for your group.

  • The couple has signed a contract with the resort and has committed to a minimum number of rooms
  • Only rooms booked with Alpaca Your Bags Travel count toward this contract
  • The resort has a 3 night minimum stay requirement, but you are welcome to come earlier or stay later!
  • We have reserved several different room types for you to choose from. Descriptions follow this FAQ

what happens if i don't book with alpaca your bags?

what happens if i don't book with alpaca your bags?

The couple has paid a deposit to pre-reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.

The group kindly asks that you book your hotel within our designated group contract here at Alpaca Your Bags Travel.

There are several reasons why you should honor the group's wishes and book the hotel portion with the group:

  • The group has worked with me to negotiate a contract for the ENTIRE group. This includes a special set rate and included transportation.
  • Groups are given priority status at the resort, so you might miss out on some VIP treatment.
  • Groups are given priority room assignments, so if you book directly, you're likely getting a room that couldn't be sold to a group. It will be leftover inventory, probably in a undesirable location away from everyone else.
  • Groups are given priority in terms of an oversold situation. If the hotel over sells, your group is protected but his reservation is not. You could be walked to another location.

Guests who do not book within the group contract unfortunately:

  • Will not get the group rates
  • Will have to pay up front vs. over time.
  • Will not receive any pre-departure, trip support or post-trip support from me.
  • Unfortunately I cannot assist with travel arrangements made outside of the group, nor can I assist in the event of an emergency.
  • Will be required to pay a day pass on property to attend wedding events. Note: Day pass sales are extremely limited due to covid occupancy restrictions.

i have more  questions - help!

i have more  questions - help!

No problem, feel free to contact us: Ashley Morris, ashley@alpacayourbags.com 816-287-0383

Note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is often the fastest and best way to reach me.

Kindly note my business hours of 9a-5p central time, M-Thursday and 9a-3p central time on Fridays. I am available outside business hours by appointment.

Resort Information

Majestic Elegance Costa Mujeres offers a luxurious getaway .This resort is for guests seeking a sophisticated vacay with a variety of facilities and services in an All-inclusive resort.. Two words “Sophisticated and luxurious”, offer a perfect description of the new property. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance in the Family Section (All Ages). An ideal location in the Yucatan peninsula, this area provides the perfect balance between the rich Mayan history and several natural wonders. Home of the second largest barrier reef in the world and a great number of cenotes or underwater caves, snorkeling and scuba diving trips are a must in this area. Golfing is also available nearby at the Puerto Cancun Golf Club in Playa Mujeres. 

START MY RESERVATION

Room Block Information

Stephanie & Matthew have blocked rooms within the adults only section of the resort, which is called the Elegance Club section.  Elegance Club is only for guests 18+.
A small number of rooms are available on the all ages side of the property.  Rooms without "Elegance Club" in the name admit guests of all ages, including children.
Additional room types are available and can be added to the room block by request.
If you’re interested in a different room type, please explain in the “notes” field of your form.

The couple has blocked the most popular room types, listed below.

Elegance Club

Junior Suite Outdoor Jacuzzi

Garden or pool view given random to the client, located 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed. Max occupancy 2 adults. ADA rooms available. Bedding 1 king or 2 double beds. 625 sq. ft. 18+ only Maximum occupancy is 2 adults

available as 1 king or 2 double beds

Elegance Club Junior Suite Outdoor Jacuzzi
Package Pricing, 2 adults, includes shared transportation
3 nights: $793 per person (double occupancy, 2 adults)
4 nights: $1,040 per person (double occupancy, 2 adults)
5 nights: $1,287 per person (double occupancy, 2 adults)
6 nights: $1,535 per person (double occupancy, 2 adults)

Rates are PER PERSON and include hotel plus ​shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request. This room is also available as single occupancy and can be quoted upon request.
Above rates do NOT include airfare or insurance;
this can be quoted upon request

Elegance Club benefits include:

  • Personalized check-in and checkout with butler service
  • Private beach + Pool areas with access to Bali beds
  • late check-out (based on availability)
  • Exclusive access to a dedicated Restaurant for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, a la carte lunch and breakfast items, library and table games
  • Room service included 24 hours
  • Selection of one liquor bottle per stay(vodka/tequila/rum/whiskey). 
  • Bottle of wine in room upon arrival. 
  • Pillow menu and aromatherapy
  • Robes and slippers in room
  • Nespresso machine in superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Elegance Club

Majestic Jr Suite Swim Up

Garden or pool view, located on the ground floor with outdoor Jacuzzi, lounge bed and direct access to a private pool or the main building's swimming pool, depending on location. Max Occupancy 2 adults. Bedding 1 king. 725 sq. ft. 18+ only

available as king bed only

Elegance Club benefits include:

  • Personalized check-in and checkout with butler service
  • Private beach + Pool areas with access to Bali beds
  • late check-out (based on availability)
  • Exclusive access to a dedicated Restaurant for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, a la carte lunch and breakfast items, library and table games
  • Room service included 24 hours
  • Selection of one liquor bottle per stay(vodka/tequila/rum/whiskey). 
  • Bottle of wine in room upon arrival. 
  • Pillow menu and aromatherapy
  • Robes and slippers in room
  • Nespresso machine in superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Elegance Club Majestic Junior Suite Swim Out
Package Pricing, 2 adults, includes shared transportation
3 nights: $860 per person (double occupancy, 2 adults)
4 nights: $1,130 per person (double occupancy, 2 adults)
5 nights: $1,400 per person (double occupancy, 2 adults)
6 nights: $1,670 per person (double occupancy, 2 adults)

Rates are PER PERSON and include hotel plus ​shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request.  This room is also available as single occupancy and can be quoted upon request.
Above rates do NOT include airfare or insurance;
this can be quoted upon request.

Elegance Club

Plunge Pool Suite

Sky view, 5th floor, room divided in 2 floors (Main room plus a large roof top terrace with plunge pool). Max Occupancy 2 adults. Bedding 1 king. 1025 sq. ft. divided room and terrace.  18+ only. 

available as king bed only

Elegance Club Plunge Pool Suite
Package Pricing, 2 adults, includes shared transportation

3 nights: $956 per person (double occupancy, 2 adults)
4 nights: $1,258 per person (double occupancy, 2 adults)
5 nights: $1,560 per person (double occupancy, 2 adults)
6 nights: $1,862 per person (double occupancy, 2 adults)

Rates are PER PERSON and include hotel plus ​shared round-trip transportation from CUN airport. Upgrades to nonstop transportation available upon request.  This room is also available as single occupancy and can be quoted upon request.
Above rates do NOT include airfare or insurance;
this can be quoted upon request

Elegance Club benefits include:

  • Personalized check-in and checkout with butler service
  • Private beach + Pool areas with access to Bali beds
  • late check-out (based on availability)
  • Exclusive access to a dedicated Restaurant for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, a la carte lunch and breakfast items, library and table games
  • Room service included 24 hours
  • Selection of one liquor bottle per stay(vodka/tequila/rum/whiskey). 
  • Bottle of wine in room upon arrival. 
  • Pillow menu and aromatherapy
  • Robes and slippers in room
  • Nespresso machine in superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Guest Reservation Form

To get a quote OR book your room:

All guests will need to complete the reservation form to get a quote.
​​Roommates should designate ONE person to fill out the form
(one form per room, not per person).
To limit multiple quotes, please discuss your travel dates with important friends & family members before submitting a reservation form.

1

Gather Your Info:

We will need the full passport name & DOB for everyone in your room. Still waiting for your passport? That's OK! Just use the name you used on your application.

2

Completely Fill Out The Form: 

Select the Number of Passengers and the form will dynamically create spaces for everyone in your group. Fields marked with an asterix * are REQUIRED..

3

Submit!

Once we get it, we will review & send an invoice for you to review & approve. Kindly note our business hours, 9a-5p CT Mon-Thurs and 9a-3p CT on Friday. Look for an email from Ashley Morris or Mandie Rado.

START MY RESERVATION

Before you submit, do any of these scenarios apply to you?

double check the name on the passport!

double check the name on the passport!

The name that you use on your reservation needs to match the name on your passport exactly. Please do not use nicknames, shortened names, etc. Please double check your passport to ensure that your name matches, or change fees may apply. Thanks!

what are the requirements for covid-19 testing?

what are the requirements for covid-19 testing?

Entering Your Destination: Your destination may have specific COVID testing requirements to *enter* the country. Please make sure that you understand these before booking. For a list of current requirements for popular destinations, reference COVID TRAVEL REQUIREMENTS: MEXICO AND CARIBBEAN

Returning to the USA: Effective June 2022, the US no long requires a COVID test to return to the US. However, the CDC has indicated that this decision will be re-evaluated every 90 days with new variants or cases. For the latest information, visit https://alpacayourbags.com/covidtravel/ or https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html

passport processing is delayed: is your passport valid or unexpired?

passport processing is delayed: is your passport valid or unexpired?

A passport is required for international travel, including for children & babies. Many countries (including Mexico, Costa Rica, St Lucia and throughout Europe) require that passports be valid for six months AFTER RETURN DATE OF TRAVEL.

As of July 2021, Passport processing times are extremely delayed due to increased travel demand. To check current processing times, please visit: https://travel.state.gov/content/travel/en/passports/how-apply/processing-times.html

If you have additional questions, please contact me.

are you using a debit card?

are you using a debit card?

Most debit cards have daily charge limits. Depending on your bank, this daily charge limit may be as low as $500.

Please confirm the daily charge limit with your bank prior to submitting a large debit card payment. If you attempt to charge over your daily limit, your card will be declined. Note: Debit Cards are NOT recommended for international travel. Ask me for more details.

are you pregnant or planning to become pregnant?

are you pregnant or planning to become pregnant?

Pregnancy Restrictions: Some trips have restrictions for pregnant travelers. For example, cruise lines will not board a passenger after her 24th week of pregnancy. Ask me for more details

Travel Insurance and Pregnancy: Please read the coverage info carefully. In many policies, pregnancy is considered a pre-existing condition and is not a covered cancellation reason. In this case, you may want to consider "Cancel for Any Reason" coverage, an optional upgrade.

are your traveling with a child without both biological parents present?

are your traveling with a child without both biological parents present?

Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States. This letter should also authorize the adult to provide emergency medical care if necessary.

Please refer to this website for more information and sample letters: http://www.globetrektravel.com/minortravelforms.pdf

Alpaca Your Bags Travel is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.

have you ever been convicted of a felony?

have you ever been convicted of a felony?

You may not be able to get a passport or clear immigration if you have been convicted of a felony. Please contact your attorney to review the specifics of your case.

have you ever been convicted of a dui/dwi?

have you ever been convicted of a dui/dwi?

If you are traveling to Canada and have been convicted of a DUI or DWI you will likely not be admitted to the country.

A DUI/DWI is a felony in Canada and entrance to non-residents is tightly controlled. Please contact your attorney to learn more.

do you owe back child support?

do you owe back child support?

You may be detained at customs if you owe child support. Please contact your attorney to discuss prior to payment.

Reservation Form

If you have questions about the form, please email me at: ashley@alpacayourbags.com

Hi! I’m Ashley Morris; I’m the owner of Alpaca Your Bags Travel. Our name might be funny, but our service isn’t. As we enter our 8th year in business, I’m honored to help wedding couples, families and groups across the U.S. to make their travel dreams a reality. If you’re a Destination Wedding guest, you’re probably thinking, “Who is this person and how did my friend find her?”

Here are a few fun facts about me:

I started Alpaca Your Bags after spending 15 years in corporate marketing and advertising. Before travel, I worked in retail marketing at Target and Kohl’s as well as advertising agencies in New York City. Alpaca was born in my apartment on the Upper West Side of Manhattan

I am a former Destination Wedding bride myself! My husband Matt and I dragged 65 of our closest friends and family to Bavaro Beach, Punta Cana in the Dominican Republic. Matt is active duty USAF; we are currently in Warrensburg, MO - just south of the Kansas City area.

I work with couples all over the world and have clients in nearly every US state. In 2021, we will book & service over $1.5 million of travel for wedding groups, honeymoons, family reunions, vacations and more.

If you’re planning another vacation, I’d love to help you! Message me for more details on how we can work together.

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