For families, rooms will also be reserved at Hyatt Ziva, their family-friendly property next door.
FINAL PAYMENTS DUE: February 5, 2020
This means that the couple has paid a deposit to pre-reserve rooms for your group.
The couple has signed a contract with the resort and has committed to a minimum number of rooms
Only rooms booked with Alpaca Your Bags Travel count toward this contract
The resort has a 3 night minimum stay requirement, but you are welcome to come earlier or stay later!
We have reserved several different room types for you to choose from. Descriptions follow this FAQCan we come earlier or stay later? Expand
If you would like to stay for dates before or after this date window, that is no problemo!
Please include your requested dates in your reservation form and I will confirm availability!How much will this cost? Expand
The rates listed below are PER PERSON and include:
Optional Travel insurance is available to protect your investmentIs there a payment plan? Expand
Yes! Initial deposits are due on September 25, 2019. Final payments are due on February 5, 2020How do I get a quote for my room? Expand
All quotes start with the reservation form. Fill out that form and I will get back to you with a quote.
In your reservation form, make sure to include the ROOM TYPE you want to book. See below for info!I am sharing a room with another invited guest. How does that work? Expand
Yes! Please coordinate with your roommate and designate ONE person to fill out the reservation form.
Reservation forms should be one per ROOM, not one per person. When I get your form, I will email both of you and explain next steps.
If you and your roommate live at different addresses, please make sure to include the second passenger’s contact info. This can go in the notes field.What about airfare? Expand
While the couple requests that you book your room with the group contract, you are welcome to book your own airfare.
If you would like assistance with air, we are happy to help! There is a $25 ticketing fee included in all of our air quotes.
If you book your own air, please forward your air confirmation to me no later than April 6, 2020. This is how we schedule your transportation pick up at your destination.What if I book and need to cancel? Expand
Since all inclusive resorts are pre-paid AND non-refundable, travel insurance is encouraged to protect your investment.
Life is unpredictable; plans can change.
Without insurance, you will also not have any medical coverage for mishaps or catastrophic events. Your US health insurance will likely not work in Mexico; please read the FAQ below for more detail.Do I need a passport? Expand
Yes, all international travelers are required to have a passport, including infants and children. To learn more about the application process, please visit the U.S. Department of State website.
If you already have a passport, please check the expiration date. The U.S. State Department recommends that international travelers have 6 months of validity on their passport after their return trip date.What happens if I don’t book with Alpaca Your Bags? Expand
The couple has paid a deposit to pre-reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.
The couple kindly asks that you book your hotel within our designated group contract here at Alpaca Your Bags Travel.
There are several reasons why you should honor the couple’s wishes and book the hotel portion with the group:
Guests who do not book within the group contract unfortunately:
Guests staying off property will be charged a day pass to attend the wedding events. The resort has the right to stop selling day passes if the property reaches 90% capacity or greater. Off-property guests are welcome for 30 minutes prior to the ceremony start and will be asked to vacate the premises 30 minutes after the event ends.
For more info on this topic, please read my blog post on ” How to Be a Great Destination Wedding Guest “Can I book my airfare with miles or points? Expand
You are welcome to book your own airfare however you’d like (cash, points or miles). If you book your own air, please send me the confirmation asap so I can schedule your ground transportation.
Guest are welcome to book their own airfare at their leisure, or I can help (email@example.com) . All air quotes from Alpaca Your Bags Travel include a $25 ticketing fee.
Due to contract deadlines, we recommend booking your hotel room as early as possible and adding air when you’re ready.Travel insurance FAQ Expand
Travel insurance is HIGHLY recommended and protects you if you need to cancel your trip. Since all-inclusives are pre-paid, insurance protects your investment if you need to change your plans. Without travel insurance, there are no refunds for any reason.
Since travel insurance costs are based on your state of residency, your age and the final cost of your trip, quotes will be provided to each individual guest.
Travel insurance includes more than just cancellation coverage… it includes post-departure coverage and medical coverage as well!
Did you know that most USA health insurances do NOT work outside of the United States?
If you need to see a doctor for an illness or a small mishap, you will be charged in cash upfront before a doctor will treat you. Insurance helps reimburse you for these unexpected costs.
To read more about Travel Insurance, click here. Guests who decline insurance will be required to sign a waiver before we can finalize your reservation.
Note: If you have a pre-existing medical condition or desire higher coverage limits, I am happy to quote you for a more comprehensive travel insurance policy. If you are pregnant or planning to become pregnant, we may need to quote a different type of policy for you. Please message me for details.
We work with Allianz and Travel Guard to provide extensive coverage for all types of travel. Email me at ashley@alpacayourbags for more detail.I have more questions – HELP! Expand
No problem, feel free to contact us: Ashley Morris, firstname.lastname@example.org 816-287-0383
Note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is often the fastest and best way to reach me.
Kindly note my business hours of 9a-5p central time, M-F. I am available outside business hours by appointment.Amy & Drew have chosen Hyatt Zilara for their upcoming wedding!
Hyatt Zilara (Adults Only) and Hyatt Ziva (All Ages) are sister hotels opening in November, 2019.
These properties are the newest all-inclusive resorts in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara and Ziva are a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a water park with a lazy river and slides, floating swim-up suites, 12 unique restaurants and bars, a world-class fitness center and so much more.
If you’re interested in a different room type, please let me know in the “notes” field of your reservation form.
In addition to the standard inclusions, enjoy additional benefits when upgrading to a Club Level Room.Private check-in and check-out
To get a quote OR book your room:1. Read the important info above.
Hi! I’m Ashley Morris; I’m the owner of Alpaca Your Bags Travel. Our name might be funny, but our service isn’t. As we enter our 5th year in business, I’m honored to help wedding couples, families and groups across the U.S. to make their travel dreams a reality. If you’re a Destination Wedding guest, you’re probably thinking, “Who is this person and how did my friend find her?”
(Legit leaders in planning awesomamazing Destination Weddings, that is)
As an award-winning boutique travel agency, Alpaca Your Bags Travel is the fun, off-beat, tech-savvy alternative travel agency modern couples trust with their destination weddings and celebrations. We’ve got your back, so you can breathe easy and enjoy your day in paradise.
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SELLER OF TRAVEL: CST# 2071045-50, FL ST # ST38545, WA UBI # 603 046 768 | Proud ASTA Member